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The 18 Most Common Q&As About Ecommerce Retention Marketing

Questions nobody simply answers.

Based on more than 150 e-commerce success stories.

If you download this FAQ sheet, you will get answers regarding:


#1 What's the average time you take to help customers set up email marketing?

#2 How long do customers usually need to wait before they start seeing a return on your email marketing service?

#3 What ROI can clients usually experience?

#4 Is email dead?

#5 Is email annoying?

#6 Do nicer emails with more pictures always convert better?

#7 How do you stay out of the spam folder?


#8 Is SMS annoying and too “in your face”?

#9 Are people still opening and engaging with SMS messages?

#10 What’s the average return on SMS?

#11 What are the best tools for SMS?


#12 Are popups annoying + reduce conversions?

#13 How much do people engage with push notifications?

#14 What’s the best tool for push notifications in e-commerce?

#15 How do loyalty/referral programs affect conversion?

#16 What’s the best tool for loyalty programs?

#17 Where can I see your agency’s pricing?

#18 Do you have success stories/case studies in my niche?

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Sunny Gosal​, Ecommerce Entrepreneur
Thomas Strand, DTC Director at Tree To Tub
 Rowena Scherer, CEO at Eat2Explore
Sandeep Kumar, Executive Director at ROI Minds Pvt

We already had email flows that got 32% extra revenue for us, so I was curious if this can be improved.

After 4 months of working together, we are now over 50% extra revenue just from email marketing. On top of this, we built stronger relationships with our amazing customers and our emails look better than ever.

We also made over $50,000 from messenger and achieved over a 3,200% ROI on SMS marketing with the help of the Budai Media team.

I am saying that as someone who is extremely picky with design due to my creative background.

Would highly recommend the Budai Media team for anyone who wants to take their retention marketing to the next level!

We hired Budai Media to enhance email flows and begin a regular campaign calendar.


The team also creates several campaigns and strategies for our email. 


Thanks to the efforts of Budai Media, the revenue connected to the email has doubled. Their workflow has been highly effective, and the team easily adopts the client's communication method.


They are reliable, results-driven, and collaborative.

Thanks to Budai Media, the company was able to achieve great success with their campaigns and promotions.


The internal stakeholders were particularly impressed with their dedication in accomplishing their goals, and how they were very easy to communicate with.

Budai Media and our company worked together to create SMS campaigns that were in conjunction with our email marketing campaigns, and digital marketing ads.

We hired them for our existing eCommerce customers looking to start email marketing campaigns for their store. Our goal is to add on another marketing source to reach more audiences and generate sales with their email marketing expertise.

The client praises the email marketing campaigns, which have resulted in six-figure sales from e-commerce customers.


Budai Media has provided processes and strategies well and has gone the extra mile throughout the workflow.


Their team is also professional in providing feedback and progress updates. 

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